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What makes a successful salesperson?(2) |
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This is the continuation of the article on the skills and attitudes that salespeople tend to have. |
Self-starter and highly motivated.
Salespeople will often meet resistance whilst trying to meet their goals. They therefore need to be self-motivated, so they can continue despite negativity. This takes being driven towards goals and rewards.
Positive self-image and high self-esteem.
The highly successful salesperson has a can-do attitude, where others say things cannot be done. They ask, why not! They rarely let the opinions of others stand in the way of them achieving their goals. After all, their goals are worthy and they are worthy of achieving them. Sometimes this positive self-image can be seen as bordering on arrogance. Being confident and valuing yourself is rarely seen in a negative way ago, when combined with the next skill.
Good manners and courteous behaviour.
Top salespeople are very well mannered. If they believe someone is wrong in their opinion of actions they will find a diplomatic way of informing the individual. There will not be pushy but show respect to other people. Courteous behaviour and manners are the shock absorbers of life. The successful seller is acutely aware of this. He will not sacrifice a successful sales relationship through the careless omission of pleasantness.
Natural persuasiveness.
Before salespeople enter the sales arena they have often demonstrated their ability to persuade people. They may have led groups, or have a history in their personal, educational and business settings of making the final decisions. These decisions may not always have been the right ones, but their big personality ensured the groups acceptance of them.
Honesty and reliability.
Successful salespeople do what they say they will do. They meet their commitments to the people are selling to whether that be time commitments. Demonstration commitments, or even just sending extra information. They speak plainly and honestly, and therefore win the trust of the buyer. Without trust there cannot be a win-win sales relationship. Win-win is what successful salespeople are all about! |
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